Customer Service

Shipping

Items that we have in our inventory will be shipped within 1-3 days via USPS with a tracking number and insurance included. Custom orders placed through our 3D printing manufacturer can take between 2-3 weeks (Jewelry usually takes 2 weeks and Porcelain can take around 3). 

We're currently shipping to the US and Europe. If you're ordering from Europe please note that you, the buyer are responsible for any import taxes.

Returns & Damages

Do to the nature of 3D printing all sales are final. Please be sure to read all descriptions carefully. That said, we make sure all our items are shipped in excellent condition. If your item was damaged or lost in transit please let me know ASAP so I can send a replacement. Please contact us for further instructions.

What is 3D Printing?

3D printing (or Additive Manufacturing) is a process of making a three-dimensional solid object of virtually any shape from a digital model. It is achieved by using an additive process, where layers of material are laid down in different shapes.

The result of bonding these layers together results in a three-dimensional object with a banded look. Although you should expect some banding in the final product, some materials employ post processes like polishing or glazing to cover or remove the banding. 

Wholesale & Custom Orders

Custom requests will be considered. If the request is possible it will take about 30 days from sketch to production. 

Please contact us for wholesale inquiries.